Upgrading the County?s 911 system was approved at the Jan. 20 meeting of the Board of County Commissioners.
County Internet Technician Tracy Lee explained the need for a new system is imperative because much of the system they have now is not compatible with new equipment that is needed to meet the demand.
At the meeting, Commissioners approved the request from the Sheriff?s Department to purchase a new Total Recall Voice Recorder with 24 channels for approximately $15,000, and an HP 8 Port Managed Switch for about $500. Funding will come from the excess in federal in lieu of taxes money.
Lee said they have been trying to establish a new set of equipment for the 911 system. ?We have to be able to record the 911 calls, and we need a digital system rather than our analog system. The existing system is 10 to 12 years old, and not compatible with the new system.?
He said the Managed Switch, ?allows the system to mirror the data that is going to and from our PBX system and we can get both the incoming and outgoing voice recorded.? This will replace the existing recorder and record all of our radios as well as the 911 calls, which the department is required to do.
Sheriff Kerry Lee said at present 911 calls ?come in on our administrative line, and that needs to be separated.?
Another request to Commissioners of four new servers over the next four years to provide safe support for the system was tabled and will be planned for 2015-2016 fiscal year during the budget discussions coming up this spring. Tracy Lee said he did have a server that will ?tide us over until we can buy a new server.?
Sheriff Lee assured the public the 911 system still works and everyone should feel comfortable when using it, but the equipment needs to be upgraded.