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Solar customers cry foul over unexpected costs

July 25, 2025 by Lincoln County Record

In Lincoln County, multiple residents have recently voiced concerns over solar panel sales practices and unexpectedly high utility bills. These frustrations have led individuals to seek legal assistance after discovering that their contracts may be missing important disclosures required by Nevada law.

Photo by Jessica Hernandez
Local home with solar panels. Some customers are dealing with unexpected costs, according to a local attorney.

Attorney Bret Whipple is currently representing clients facing these issues. Homeowners who have signed solar contracts that do not clearly disclose the retail price per kilowatt-hour or fail to provide adequate information about Lincoln County Power District (LCPD) may have grounds for legal recourse. Whipple encourages those who believe their contracts were incomplete or misleading to reach out for a review.

While solar energy can appear to be a cost-saving solution, many local customers have found themselves still relying heavily on the power grid during nighttime or cloudy periods. LCPD currently charges residential solar customers a demand rate of $7.47 per kilowatt on top of the standard energy rate, which can result in higher-than-expected bills. The issues have been especially noted when battery systems are underpowered or not included.

In some cases, financing arrangements have only worsened the situation. Homeowners have been left paying for both a solar loan and a monthly electric bill. Promises made by sales representatives have fallen short in other instances related to the elimination of utility bills or large federal tax rebates. The tax rebates have only benefitted those with sufficient tax liability, and under the recently signed “Big, Beautiful Bill,” the federal 30% tax credit will no longer be available after December 31, 2025.

Limited customer service and misleading sales tactics, combined with poor system performance and confusing rate structures, have already left a handful of Lincoln County residents feeling scammed. Some have expressed that solar has not delivered the savings or independence they were promised and are now burdened with significant financial strain.

Whipple is offering to help those who suspect that their solar contract may be missing critical information or believe that they were misled during the sales process. His office can be reached at (775) 725-3700 or by visiting mynevadalawyer.com.

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Filed Under: Local Stories Tagged With: Bret Whipple

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